Meet the Staff of SOS

Visit Us!

Our office is open Monday – Friday, 9am-5pm, when the University is open for business and we are located on the 5th floor of the Leavey Center. Contact us:

Dr. Ballou is a skilled psychologist and administrator with extensive training and experience in the areas of clinical counseling, non-clinical case management and substance abuse prevention, education, and treatment. Dr. Ballou has worked in various student affairs offices within higher education, including CAPS at University of San Francisco, alcohol and other drug prevention at Virginia Tech and most recently in the Office of Residential Life at Fordham University. In the 7 years working at Fordham University, she oversaw the substance abuse prevention program, managed the mental health and medical-related re-entry process, and facilitated non-clinical case management services for students on the Rose Hill campus. Dr. Ballou is also a Returned Peace Corps Volunteer (’10-’13), serving 3 years as a Youth and Community Development Volunteer in Bulgaria. In her free time, she loves to travel, explore new hiking spots in the DMV, and is an avid true crime documentary and podcast fan.

Louise began her journey at Georgetown in January 2024, having previously worked at the Maryland Institute College of Art since July 2018. She received her Ed.M in Educational Leadership and Policy Studies: Higher Education Administration at Boston University and also holds a Bachelor of Arts from Purdue University in Acting and English Literature.  

In her free time, Louise loves traveling, rugby, theater, live music, Formula 1 racing, and having adventures with her dog Sophie (who may visit from time to time).

Konadu “Kone” Gyamfi serves as an Assistant Director in the SOS Office, specializing in graduate student support. Before joining Georgetown in 2023, Kone’s career spanned academia, with roles as an assistant professor and in educational research and assessment. Her academic journey includes earning a bachelor’s degree in sociology, followed by a master’s and Ph.D. in education. Beyond her professional pursuits, Kone finds pleasure in reading, writing, and indulging in documentaries.